Chinese Speaking Customer Service Staff

Company: HR1's Client

Industry: Real Estate

Location : Bac Ninh

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A CUSTOMER SERVICE STAFF provides CS support to professionals, either as part of a team or individually. He or she involved with the coordination and implementation of specific projects and tasks.
Role and Responsibilities:
- Support sales team in CS role to take care the customers for the after sales services.
- Cordinate with other departments to ensure the business operation is under good run as well as meet the customer’s need and requirement
- Manage inbound calls/emails/fax or in person from customers interested in renting a factory with Company
- Respond to customer inquiries and concerns, resolves complaints, emergencies and problems and provide factory renting service to customers.
- Maintain communication with Direct Sales personnel to address day-to-day needs and special requests.
- Tasks assigned by the Senior Managers from time to time.

Job Skills & Qualifications:
- Bachelor’s degree preferred
- 3-5 years’ experience in CS
- Fluently in Chinese
- Proficient in Microsoft Office,
- Professional customer service skills.
- Excellent verbal and written communication skills
- Strong time management and organizational skills
- Strong problem solving skill
- Can communicate in English

Interested parties, pls send your resume with current, expected salary and day of availability in MS WORD format by clicking Here OR Apply to complete the application. 

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